When the following words or phrases are sent by the end-user while using the chatbot, the live chat feature will be prompted.
Words:
- Live agent
- Customer service
- Service
- Live person
- Real person
- Contact
- Representative
Phrases:
- How can I get a staff member?
- How can I speak with a staff member?
- How can I chat with a live advisor?
- I want to talk to a human
- I want to talk to a live chat
- Need live chat
- I need to talk to a real person
- I don't want to talk to a chatbot
- I want a real person not a chatbot
- I need a live agent
- How do I speak with a live agent?
- Are live agents available?
- I want a live person
- I'm looking for a real person to help me
- Can a live agent help me?
- How do I contact a live person?
- Can I speak with real person?
- May I speak with someone?
- Is there someone I can speak with directly to answer our questions?
- Who can I ask?
- Can you put me in touch with a real person?
- How do I talk to someone?
- Can someone help me?
- Contact the office
- How do I talk to a human?
- Can I chat with a real person?
- I would like to talk with a live person