When the following words or phrases are sent by the end-user while using the chatbot, the live chat feature will be prompted. 


Words:

  • Live agent
  • Customer service
  • Service
  • Live person
  • Real person
  • Contact
  • Representative 

Phrases:

  • How can I get a staff member?
  • How can I speak with a staff member?
  • How can I chat with a live advisor?
  • I want to talk to a human
  • I want to talk to a live chat
  • Need live chat
  • I need to talk to a real person
  • I don't want to talk to a chatbot
  • I want a real person not a chatbot
  • I need a live agent
  • How do I speak with a live agent?
  • Are live agents available?
  • I want a live person
  • I'm looking for a real person to help me
  • Can a live agent help me?
  • How do I contact a live person?
  • Can I speak with real person?
  • May I speak with someone?
  • Is there someone I can speak with directly to answer our questions?
  • Who can I ask?
  • Can you put me in touch with a real person?
  • How do I talk to someone?
  • Can someone help me?
  • Contact the office
  • How do I talk to a human?
  • Can I chat with a real person?
  • I would like to talk with a live person