To locate previously-submitted content, navigate to the Custom Questions section of the admin. You can search for custom questions by keyword and/or filtering by department. Published custom questions that meet your search criteria will appear as results. You can also search for previously-submitted content by using the Test My Bot feature.



If you are trying to find a custom question created in the past 24 hours, please note that the question may be awaiting review by our AI Conversation Design team. You can search for custom questions that have not yet been published by navigating to the Moderation Queue section of the admin.