There are 2 steps that need to be taken to add school-supplied videos to your custom chatbot questions.


  1. Add the school-supplied videos to your video library.
    1. Request a link to a Dropbox folder from your Client Success Manager to upload your video files.
    2. Be sure to review the video and transcript requirements need for your video(s)
  2. Provide a list of what questions you want the video(s) added to in your chatbot library.