Ocelot offers a wide range of chatbot libraries. When an institution purchases a campus-wide chatbot, they have access to all General Library content across all of Ocelot's available libraries.

If a client purchases access to individual libraries, General Library content and custom questions from functional areas outside of those libraries are considered out-of-library (OOL). Clients may add OOL content to their knowledge base on a limited basis. 

OOL questions are not subject to office/department-level permission restrictions and are visible to all of a client's admin users.