Yes. If a texting recipient responds to a bot-backed campaign asking for additional suggestions they will then be prompted to authenticate into the secure bot. Once they have authenticated, they will see suggested content action buttons. These action buttons will appear on the transcript for that conversation however the buttons themself will be disabled for the administrator who is viewing the transcript.
Can I view suggested content that was provided to the texting recipient? Print
Modified on: Wed, 19 Oct, 2022 at 1:36 PM
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