Ocelot Support

Campaigns is Ocelot’s texting tool that is fully integrated into the platform, and works alongside the Chatbot and Live Chat products.  Campaigns a...

We are excited you are using the Ocelot Texting platform! Follow this checklist and guide to ensure a smooth and effective process. You’ll be texting your...

Since Campaigns allow you to pull in fields from a contact list spreadsheet to personalize each text message, this step precedes the step of creat...

The Ocelot contact list upload feature includes a phone number validation process to ensure most phone number formatting is accepted.  The validati...

Creating a Campaign To create a Campaign, you may want to have created your Contact List. If you haven't, you will be given the option to ad...

Creating a Yes/No Campaign When creating a Campaign there is a new option Content Type which defines the Campaign as either a Simple message ...

Setting Up a Reusable Number Reusable numbers are provisioned and reserved separately, outside of a Campaign, and are associated primarily with offi...

On the General Tab, you will have two options to launch your Campaign: Immediately In the Future If you choose to launch the Campaign immediate...

TABLE OF CONTENTS Active View the Campaign Clone the Campaign Stop and Archive Active The Active area contains all Campaigns that have bee...

Inboxes is a workflow management tool that eliminates the need to jump between separate active Campaigns in order to manage and respond to incoming t...