Knowledge base

Ocelot Training (1)

Live Training Webinars (2)

FAFSA Simplification Resources (1)

FAFSA Simplification Resources (2)

Loan Repayment Resources (1)

Loan Repayment Resources (2)

Platform Management (5)

Admin Portal Homepage (1)

Navigating the Admin Portal Homepage

Platform Setup (13)

View all 13

Platform Troubleshooting (4)

View all 4

Platform FAQs (4)

View all 4

Scalable Communications Framework (1)

Scalable Communications Framework Overview

Virtual Assistant (Chatbot) (3)

Virtual Assistant (Chatbot) User Guide (5)

View all 5

Virtual Assistant (Chatbot) Setup (4)

View all 4

Scalable Communications Framework - Virtual Assistant (Chatbot) (6)

View all 6

Two-Way Messaging (Campaigns) (2)

Two-Way Messaging (Texting) User Guide (7)

View all 7

Two-Way Messaging (Texting) Setup (4)

View all 4

Live Assistant (Live Chat) (3)

Live Assistant (Live Chat) User Guide (4)

View all 4

Live Assistant Setup (3)

Scalable Communications Framework - Live Assistant (4)

View all 4

Video Portal (GetAnswers) (3)

Video Portal (GetAnswers) User Guide (7)

View all 7

Video Portal (GetAnswers) Setup (6)

View all 6

Video Portal (GetAnswers) FAQs (14)

View all 14

GetCounseling (3)

GetCounseling Setup (3)

GetCounseling User Guide (3)

GetCounseling FAQs (14)

View all 14

Connectors (Integrations) (9)

Connectors (Integrations) Overview (6)

View all 6

SIS Connectors (Integrations) (6)

View all 6

TeamDynamix (3)

Zoom Connector Overview

Google Analytics (1)

Google Analytics Connector Overview

LibAnswers (KB Scanner) (3)

View all 11

Release Notes (1)

Release Notes (66)

View all 66