Requesting to Go Live with Live Assistant 
If you are ready to use the Live Assistant platform, check to see if it is available on the navigation pane.
If the Live Assistant section is not available, contact your Client Success Manager or submit a support ticket to request access.Once the Live Assistant platform has been enabled, Permissions Managers can assign Live Assistant permissions for any existing agent(s). 
For information on user roles and permissions for Live Assistant users, review the User Roles & Permissions article.Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article