Ocelot Support
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
Live Chat
User Guide
17
Live Chat Overview
Live Chat: Getting Started
How do I get started as a live chat agent?
Navigating the Active Conversations Dashboard
Making Yourself Available
View all 17
Setup
2
Requesting to Go Live with Live Chat
Best Practices for Live Chat Implementation
FAQs
24
Can I log back on after a timeout and pick up a conversation in progress?
How long are the timeouts?
How do I attach documents and/or images?
Does Live Chat support any languages other than English?
Can I customize my chatbot’s welcome message now that I've launched Live Chat?
View all 24
Scalable Communications Framework - Live Chat
3
Multibot Live Chat Conversation Management Overview
Multibot Live Chat Conversation User Permissions
Multibot Live Chat Conversation Management