Ocelot Support

Two Factor Authentication is a requirement to access Ocelot's admin portal for any client who has not enabled admin SSO.  If you do not have an ac...

This section of the user guide is logging into the admin portal for non-SSO customers.  Note: If you use SSO to log in to the admin portal, you will n...

Resetting Your Password Use if you forgot your password or if a password was never set up. Go to admin.ocelotbot.com Click Reset your passwo...

This section of the user guide is focused on enabling notifications and alerts. To help you navigate the article we have broken it down into the following s...

New client permissions are broken out by product. New users must be requested through the school's Permissions Manager. The form can be found on th...

Permissions Managers have the ability to request new user access and adjust user permissions. This section of the user guide focuses on the ab...

To assist clients in training/implementing the Ocelot products, we have created a training platform.  There are 3 training platforms available for ...

Schools may have a Content Security Policy (CSP) to ensure the content they display on their webpages is authorized.  Schools will need to involve the...

Ocelot is a SAAS in the cloud, hosted at AWS. A student information system (SIS) integration may need to be set up on a school's server/system.

After you have gone live with a new product, you can add/adjust permissions for any existing user.  On the Permissions page, select the tab for the...