Adding Live Assistant or Two-Way Messaging Permissions after you go live

Modified on Wed, 25 Sep at 2:58 PM



Adding Live Assistant or Two-Way Messaging Permissions after you go live


After you have gone live with a new preferred student communication channel, you can add/adjust permissions for any existing user. 


On the Permissions page, select the tab for the preferred student communication channel you would like to assign permissions.



For information on the different roles and permissions, review the User Roles & Permissions article.

For step-by-step instruction updating user permissions, review the Adjusting User Permission Settings article.


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