FAQs
The client. If you would like copies of your client custom videos, submit a support ticket with this request and they will be sent to you...
Tue, 21 Sep, 2021 at 1:23 PM
CampusLogic needs Responsive Design iFrame embed code for their product.
Tue, 21 Sep, 2021 at 1:23 PM
Playlists aren't a fixed aspect ratio, so they require JavaScript to maintain their shape.
Tue, 21 Sep, 2021 at 1:23 PM
We use a company called 3Play where we send our files. They use their program to generate. SRT files, which are then used in conjunction with the video...
Tue, 21 Sep, 2021 at 1:23 PM
Translation work focuses on Latin American Spanish. The glossary we use is consistent with that used by the Department of Education.
Tue, 21 Sep, 2021 at 1:24 PM
Instagram currently requires video files to be uploaded via the mobile app only, an option not available through a link-based connection to an externa...
Tue, 21 Sep, 2021 at 1:21 PM
Custom video credits cost $500/video credit or a bundle of 6 credits is $2,500. Custom videos range typically from 1 to 3 credits to make, or more ...
Thu, 28 Apr, 2022 at 3:52 PM
Yes, they are hosted by Akamai Technologies through the Kaltura video platform.
Tue, 21 Sep, 2021 at 1:25 PM
There are 2 steps that need to be taken to add school-supplied videos to your custom chatbot questions. Add the school-supplied videos to your vid...
Tue, 27 Sep, 2022 at 1:26 PM
The welcome image needs to be 1024 x 576.
Tue, 21 Sep, 2021 at 1:25 PM