FAQs

I'm having issues embedding in Wordpress. Do you have any suggestions or tips?
Often the issue is that the user needs permission to access the server to add this code to the functions/PHP page and a lot of our stakeholders do not ...
Wed, 14 Dec, 2022 at 9:31 AM
How often do new updated videos become available?
We have a Content Team that pays close attention to regulation updates, and we typically have applicable videos updated within weeks and when needed, n...
Tue, 21 Sep, 2021 at 1:25 PM
How do I do a hard refresh on the Chrome Browser on a Mac?
To do a hard refresh, hold down the Shift key when you click the reload button in the browser.
Tue, 21 Sep, 2021 at 1:20 PM
What are the minimum and recommended bandwidth requirements per device or user to access this service?
600 Kbps minimum; 2 Mbps recommended
Fri, 11 Mar, 2022 at 2:17 PM
When will my video portal use the "Ask a Question" feature?
At the bottom of the Ocelot video portal page, there is an "Ask a Question" link available.  This link will only be available when the school...
Wed, 27 Apr, 2022 at 7:43 AM