Ocelot Support

Content sharing provides the ability for administrator-level users to manage knowledge base content for multiple bots in one centralized location, deli...

In addition to the permissions listed in the Ocelot User Roles & Permissions article, outlined below are the permissions related to content shar...

The purpose of content sharing is to be able to deliver a consistent message from each chatbot without having to create and edit content in each indivi...

Multi-bot transcripts and interactions deliver a consolidated view of chatbot transcripts and chatbot interactions for multiple bots. Chatbot - Adminis...

Multi-bot Analytics delivers our clients a consolidated view of Chatbot analytics for multiple bots. Chatbot - Administrative users accessing a parent ...

Live Chat Authentication can be enabled for Parent/Child bots. The first step for Live Chat Authentication is adding an authentication provider. Authe...