Scalable Communications Framework - Chatbot

Content Sharing
This section of the user guide is focused on sharing content. To help you navigate the article we have broken it down into the following section...
Wed, 4 Oct, 2023 at 7:38 AM
Sharing Clarifying Questions
Questions in the clarifying questions library cannot be shared between chatbots.  When a parent bot shares a knowledge base question that has clari...
Mon, 22 May, 2023 at 6:40 AM
Multi-bot Chatbot Permissions
This section of the user guide is focused on multi-bot permissions within your chatbot. Creating or editing a question response is available to indivi...
Wed, 4 Oct, 2023 at 7:41 AM
Content Sharing Best Practices/Use Cases
The purpose of content sharing is to be able to deliver a consistent message from each chatbot without having to create and edit content in each indivi...
Wed, 20 Sep, 2023 at 8:40 AM
Multi-bot Transcripts and Interactions
This section of the user guide focuses on multi-bot transcripts and interactions. To help you navigate this article, we have broken it down into the fo...
Wed, 4 Oct, 2023 at 7:38 AM
Multi-bot Analytics
This section of the user guide focuses on multi-bot analytics. To help you navigate this article, we have broken it down into the following sections: ...
Wed, 4 Oct, 2023 at 7:19 AM
Content Sharing User Videos
Ocelot has created videos to help you share content among multiple chatbots. Check out the videos below to help you understand how to share content: ...
Wed, 28 Feb, 2024 at 2:11 PM