Ocelot Support

User Guide 29

• Chatbot: Getting Started
• Chatbot Training
• Chatbot Analytics
• Knowledge Base Analytics
• Chatbot Transcripts & Interactions

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Setup 4

• Chatbot Content Libraries
• Chatbot Office Set-up Form Guide
• Who gets the Awaiting Review email notifications?
• Chatbot Avatar Requirements

FAQs 64

• How can I add alternate invocations or different ways to phrase a question?
• Can the spider crawl pages behind authentication?
• How can I find content I previously submitted?
• I tested the bot but need to update the response. What should I do?
• How do I use an email/phone number in a knowledge base response?

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Scalable Communications Framework - Chatbot 6

• Content Sharing
• Sharing Clarifying Questions
• Multi-bot Chatbot Permissions
• Content Sharing Best Practices/Use Cases
• Multi-bot Transcripts and Interactions

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