*Includes all enhancements and bug fixes released from 12/23/2024- 01/10/2025.
Virtual Assistant (Chatbot)
Enhancements
Expanded multilingual capabilities: Ocelot’s Virtual Assistant now makes student support accessible in over 240 languages, ensuring equal communication and personalized engagement for all students, regardless of their preferred language or location.
For more information about languages, review the Using Your Multilingual Virtual Assistant article.Added individual office analytics to CSV: When exporting virtual assistant analytics when offices are explicitly selected, the CSV includes a row for each individual office.
For more information about virtual assistant analytics, review the Virtual Assistant Analytics article.
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