Release Notes
Chatbot Interactions Read Status On the chatbot Interactions page, there is now the ability to mark interactions as read. Interactions Read...
Mon, 20 Mar, 2023 at 12:27 PM
Chatbot Multiselect Library Filter The Office filter has been renamed to Library and allows more than one option to be selected.
Thu, 2 Mar, 2023 at 7:12 AM
Chatbot View more office button When an end user is either requesting to initiate, a Live Chat conversation or the Chatbot encounters an “IDK,” o...
Thu, 2 Mar, 2023 at 6:58 AM
Platform Added Filter for Language on the Interactions page of Chatbot An additional filter option has been added to the interactions page of the ...
Wed, 18 Jan, 2023 at 8:22 AM
Texting Skeleton loading animation in the inboxes The admin portal now displays “skeleton animation” in Inboxes when messages are loading so that the...
Fri, 4 Nov, 2022 at 11:34 AM
Chatbot Inquiry Form Slate Integration Clients who have both the Slate integration enabled and Inquiry Form enabled will now have the data collected ...
Mon, 31 Oct, 2022 at 6:09 AM
Chatbot Library and Categories Exposed for Client Use/Editing The libraries and categories that are assigned to each individual question in the know...
Fri, 28 Oct, 2022 at 7:35 AM
Texting Icon added for failed/delivered message to active campaigns page Icons were added to indicate the sent and delivery status of text messages. ...
Fri, 14 Oct, 2022 at 1:25 PM
Texting Remove And Replace "Default" IDK Type With "Custom Response" Type in General Settings of Texting Campaign Creation In ...
Fri, 7 Oct, 2022 at 9:08 AM
Chatbot If Inquiry Form office setting points to Default/No office, then display the Inquiry Form status and settings on the behavior settings preview...
Tue, 4 Oct, 2022 at 1:58 PM