Release Notes
*Includes all enhancements and bug fixes released from 3/25/2024 - 4/5/2024. Live Assistant (Live Chat) Enhancements The canned responses mo...
Fri, 5 Apr, 2024 at 10:43 AM
*Includes all enhancements and bug fixes released from 3/11/2024 - 3/22/2024. Chatbot New Features Content Draft Streamline the content ...
Fri, 22 Mar, 2024 at 9:47 AM
*Includes all enhancements and bug fixes released from 2/26/2024 - 3/8/2024. Chatbot Enhancements Updated Contact Form wording to encourage...
Fri, 8 Mar, 2024 at 11:28 AM
Chatbot 2/9/2024 - Spiders 2.0 In addition to content created by your institution, our AI model works hard to use content already on your website...
Mon, 4 Mar, 2024 at 7:29 AM
Product Update the "Notifications" page to the "Notification Settings" page The title of the Notifications page has been renam...
Wed, 17 Jan, 2024 at 6:29 AM
Live Chat Display timestamp for system messages System messages, such as user offline and queue messages, will show a timestamp in the live chat t...
Tue, 2 Jan, 2024 at 9:33 AM
Chatbot Restrict the General Library Question field from being edited The General Library question field is unable to be edited for the question t...
Mon, 18 Dec, 2023 at 7:57 AM
Chatbot +Add a Response button to suggested responses The Add a Response button has been added as a shortcut to create responses on the Test my Bo...
Tue, 24 Oct, 2023 at 8:36 AM
Chatbot User Feedback User feedback enables chatbot users to provide positive (thumbs up) or negative (thumbs down) feedback about general library qu...
Wed, 16 Aug, 2023 at 7:16 AM
Chatbot Content Generator The Content Generator is a cutting-edge tool powered by ChatGPT API and was designed to amplify the depth of your instituti...
Fri, 30 Jun, 2023 at 7:36 AM