*Includes all enhancements and bug fixes released from 08/05/2024- 08/23/2024.
Live Assistant
Enhancements
Live Assistant: Prompt Authentication
Live agents can now request student authentication at any point during a conversation, enhancing the security, compliance, and efficiency of 1:1 communication through the Ocelot Live Assistant.
Two-Way Messaging
Bug Fixes
Resolved an issue where an agent's in-progress response cleared and no notification appeared if the end-user replied before the response was sent.
Resolved an issue where a scheduled campaign did not launch as intended.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article