Ocelot LABS

Modified on Tue, 24 Sep at 4:52 PM

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Ocelot LABS

Ocelot aims to empower you with student engagement solutions essential for your success. Our Ocelot LABS customer webinars are meticulously crafted to help you optimize efficiencies and enhance your learning experience.

Virtual Assistant

Recording: Enhance Student Engagement with Automatic Content Generation

Webinar date: July 11, 2024
Revolutionize Campus Communications with Generative AI (GAI). Join experts Emily Smith and Katie Perunovich as they guide you through uncovering the transformative capabilities of Automatic Content Generation.

Recording: Maximizing Campus Engagement

Webinar date: April 30, 2024

Best Practices for Promoting Student Preferred Communication Channels Across Campus

Explore practical strategies for maximizing campus engagement with the Ocelot Virtual Assistant, powered by AI. Join experts Daria Averbach and Nizam Yusuf to learn promotion techniques, integration insights, and community connection secrets to enhance student communication and support services.

Recording: Optimizing Content within Ocelot AI

Webinar date: March 28, 2024

Join us for a transformative session as hosts, Justin Peterson, Client Success Director, and Candace Kauffman, Director of AI Conversation Design, guide you through actionable insights to enhance your chatbot's content within Ocelot AI. This webinar focuses on minimizing "I Don't Know" responses to student questions.

Recording: Activating Spiders 2.0

Webinar date: February 14, 2024

This masterclass is designed to show you how this new self-service feature from Ocelot will help you create and manage web scrapers, making the entire process much more efficient.

Two-Way Messaging

Recording: Ocelot AI-powered Two-Way Messaging

Webinar date: February 22, 2024

In this informative feature launch Ocelot LABS webinar, we unveiled the latest advancements in Ocelot AI-powered Two-Way Messaging. This 30-minute session showcases Schedule Calendar View for Easy Scheduling, Simplified Campaign Creation Flow, Efficient Multi-department Management, Reusable Phone Numbers, and much more.

Video Library

Recording: Empowering Students Through Visual Learning

Webinar date: April 2, 2024

This session will delve into the transformative impact of using videos in communication strategies for higher institutions, showcasing success stories and best practices to enhance engagement and clarity in information delivery, ultimately reducing routine student inquiries. Kamia "Mia" Mwango, Senior Director of Financial Aid, will be sharing insights on how they use video to elevate student engagement at Santa Fe College.

Live Assistant

Recording: Maximizing Live Assistant with MiraCosta College

Webinar date: September 12, 2024

This sessions features MiraCosta College, a leading user of Ocelot's Live Assistant, showcasing their success in managing over 10,000 live student conversations in 2024. The session highlights how they integrated the Live Assistant into their student engagement strategy, improved accessibility, and optimized live agent management through training and usage data. Best practices for maximizing the effectiveness of Live Assistant are also discussed, along with its impact on student support and feedback. This webinar offers valuable insights for institutions looking to enhance student engagement with Ocelot Live Assistant. Watch the recording for practical tips!