Ocelot Support

Ocelot can now integrate with Slate, a platform designed to improve communication between the admission office, school counselors, and students durin...

In order to use the Ocelot / Slate integration, there are several setup steps necessary. A] Installing "Get Queries" First, you will ...

                                                   This guide will show you how to install the "Contact Lookup" Saved Query in Slate in a manner...

This guide will show how to install the Source Format in Slate in a manner that can be utilized in Ocelot's direct integration.  The Source Format ...

This guide will show you how to register an "Ocelot Interactions" Source Format in Ocelot. In the Ocelot Admin Portal, Under the Integratio...

This guide will show how to create and configure a Saved Query in Slate in a manner that it can be utilized in Ocelot's direct integration. A] Nav...

This guide will show you how to import contacts from a Slate Saved Query to an Ocelot Contact List. A] Navigating These steps begin at the home pa...

Why is it Important to Process Interactions Immediately?  In normal Slate processing, there is usually a several minute delay before the Ocelot interactio...

Ocelot SMS Interactions, Chatbot IDK Forms, and Inquiry Forms responses appear in Slate on the Dashboard and Timeline tabs. On the Dashboard ta...

If an SMS message is sent to relationships associated with the student, SMS messages will only appear in Slate for Linked Records. For example, usi...