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Ocelot SMS Interactions, Chatbot IDK Forms, and Inquiry Forms responses appear in Slate on the Dashboard and Timeline tabs.

  • On the Dashboard tab, Ocelot interactions appear under the Interactions section.
  • On the Timeline tab, SMS Interactions and Chatbot IDK forms appear under the monthly graph.
    • Select SMS Message to view the inbound or outbound interaction.
    • Select Chatbot Interaction to view a Chatbot IDK Intake Form.
      • The entire Chatbot conversation will show in the Private Comments section, including the IDK intake form at the bottom.
    • Select Chatbot Interaction - Inquiry Form to view an inquiry form response.