How do Ocelot interactions appear on Student Profiles in Slate?
Ocelot SMS Interactions, Chatbot IDK Forms (Communication Opportunities), and Inquiry Forms responses appear in Slate on the Dashboard and Timeline tabs.
- On the Dashboard tab, Ocelot interactions appear under the Interactions section.
- On the Timeline tab, SMS Interactions and Chatbot IDK (Communication Opportunities) forms appear under the monthly graph.
- Select SMS Message to view the inbound or outbound interaction.
- Select Chatbot Interaction to view a Chatbot IDK Intake Form (Communication Opportunities Form).
- The entire Chatbot conversation will show in the Private Comments section, including the IDK intake form at the bottom.
- The entire Chatbot conversation will show in the Private Comments section, including the IDK intake form at the bottom.
- Select Chatbot Interaction - Inquiry Form to view an inquiry form response.
- Select SMS Message to view the inbound or outbound interaction.
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