Platform FAQs

Platform FAQs articles

Data Security Best Practices
Below are some best practices around Personal Identifying Information (PII) and data security that may help mitigate risk concerns when interacting ...
Wed, 21 Jun, 2023 at 5:49 AM
Updating Phone Number for Two-Factor Authentication (2FA) in the Administration Tool
If your phone number has changed you may need to update your phone number for Two-Factor Authentication (2FA). To update your phone number for Two-...
Mon, 26 Sep, 2022 at 12:58 PM
Which aspects of the platform are maintained by Ocelot and therefore not self-service?
Ocelot is continually enhancing the administrative platform to increase your ability to self-serve customizable aspects of the platform. Some examples ...
Tue, 13 Feb, 2024 at 2:44 PM
What content can I export in the admin portal?
Across the client admin portal, there is a variety of data that can be exported. Content available to be downloaded will have a save file icon availabl...
Tue, 9 May, 2023 at 1:43 PM