Ocelot Support

If a student does not pass a Session, that Session will be marked as failed for reporting purposes. The student can retake the Session immediately followi...

Students are provided with their pass rate at the end of each session. During the Session, students have three (3) chances to answer each question corr...

At the beginning of the Session, students are presented with instructions about how the Session works.  In these instructions, students are infor...

The default passing rate is 85% unless otherwise determined by the school as part of the Counseling Center setup. To change the passing rate, please co...

Students who pass are immediately congratulated on the Session completion page and sent an email confirming completion, and their Counseling Center das...

Ocelot compares the pre-test to the post-test score for all completed Sessions. The percentage improvement is the difference between the two scores.

Students are given three (3) opportunities to answer a Session question correctly. Pre-tests are an exception because the pre-test score is only used t...

For any Session that uses pre and post-testing, percentage improvement is the difference between the average post-test percentage and the average pre-t...

If you wish to change your password, please follow these steps: When you are logged in, click on your initials in the top right corner(or hover and...

Your password must include at least 8 characters, including at least 1 letter and 1 number.