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Chatbot Communication Toolkit

Ocelot can help you reach students, parents, and staff with clear, concise messages. Use these email and announcement templates to promote your Chatbot to your students, parents, and staff. 


The templates are designed to be copied and pasted for your use after you’ve tailored the text to your needs. 


  • Orange text should be reviewed and customized for your school and your students. 

  • Blue text indicates suggested links to encourage students to dig deeper or connect with resources and may need to be modified with your GetAnswers portal URL. 



Directory



Chatbot Introduction for Students- Financial Aid 


SUBJECT LINE IDEAS

Your Questions Answered 24/7/365!

Have Financial Aid Questions? Meet Bot’s Name!

Meet Bot’s Name, our Financial Aid chatbot!


EMAIL TEXT or SHARE on SOCIAL MEDIA 


Do you have questions like, how do I apply for financial aid?  How do I complete the FAFSA?  What is Federal Work-Study?  Or, how do I pay back my student loans?


We have hundreds of questions that can be answered online 24/7/365 by our chatbot, Bot’s Name (link to your financial aid page, with “/#bot” at the end of the URL so that the bot opens automatically)!


All the best,

Financial Aid


Chatbot Introduction for Parents- Financial Aid


SUBJECT LINE IDEAS

Your Questions Answered 24/7/365!

Have Financial Aid Questions? Meet Bot’s Name!

Meet Bot’s Name, our Financial Aid chatbot!


EMAIL TEXT or SHARE on SOCIAL MEDIA 


Do you have questions regarding your child’s Financial Aid? Does your child have questions like, how do I apply for financial aid?  How do I complete the FAFSA?  What is Federal Work-Study?  Or, how do I pay back my student loans?


We have hundreds of questions that can be answered online 24/7/365 by our chatbot, Bot’s Name (link to your financial aid page, with “/#bot” at the end of the URL so that the bot opens automatically)!



All the best,

Financial Aid


Chatbot Introduction for Staff- Financial Aid


SUBJECT LINE IDEAS

Your Questions Answered 24/7/365!

Have Financial Aid Questions? Meet Bot’s Name!

Meet Bot’s Name, our Financial Aid chatbot!


EMAIL TEXT or SHARE on SOCIAL MEDIA 


We are excited to share our new Chatbot, Bot’s Name (link to your financial aid page, with “/#bot” at the end of the URL so that the bot opens automatically) that will help our students and parents get answers to their Financial Aid questions 24/7/365. 


Bot’s Name will be able to answer hundreds of questions like, how do I apply for financial aid?  How do I complete the FAFSA?  What is Federal Work-Study?  Or, how do I pay back my student loans?


You will now see this Chatbot located on our Financial Aid webpages! Please reach out if you have any questions. 



All the best,

Financial Aid



Chatbot Student/Parent Announcement- Financial Aid


SHARE on SOCIAL MEDIA, your STUDENT PORTAL or SCHOOL WEBPAGES


Visit the Financial Homepage to meet Bot’s Name (link to your financial aid page, with “/#bot” at the end of the URL so that the bot opens automatically,) School Name’s new virtual Chatbot. 


Bot’s Name leverages artificial intelligence and is available to answer your Financial Aid questions 24/7/365. 


If Bot’s Name can’t answer your question, you will have the option to provide your contact information so someone from our Financial Aid team will be able to get back to you!


Keep an eye out for Bot’s Name’s chat icon in the bottom right hand corner of our Financial Aid webpages! 


Chatbot Introduction for Students- Enrollment Management


SUBJECT LINE IDEAS

Your Questions Answered 24/7/365!

Have Enrollment Questions? Meet Bot’s Name!

Meet Bot’s Name, our Enrollment Management chatbot!


EMAIL TEXT or SHARE on SOCIAL MEDIA 


Do you have questions like, how do I apply for financial aid?  How do I apply for Admission?  When do classes start?  Or, how can I see if my bill is paid?


We have hundreds of questions related to: Financial Aid, Student Accounts, Advising, Registrar and Admissions that can be answered online 24/7/365 by our chatbot, Bot’s Name (link to one of your embedded webpages, with “/#bot” at the end of the URL so that the bot opens automatically)!



All the best,

Enrollment Services 




Chatbot Introduction for Parents- Enrollment Management


SUBJECT LINE IDEAS

Your Questions Answered 24/7/365!

Have Enrollment Questions? Meet Bot’s Name!

Meet Bot’s Name, our Enrollment Management chatbot!


EMAIL TEXT or SHARE on SOCIAL MEDIA 


Do you have questions regarding your child’s enrollment? Does your child have questions like, how do I apply for financial aid?  How do I apply for Admission?  When do classes start?  Or, how can I see if my bill is paid?


We have hundreds of questions related to: Financial Aid, Student Accounts, Advising, Registrar and Admissions that can be answered online 24/7/365 by our chatbot, Bot’s Name (link to one of your embedded webpages, with “/#bot” at the end of the URL so that the bot opens automatically)!



All the best,

Enrollment Services 



Chatbot Introduction for Staff- Enrollment Management

SUBJECT LINE IDEAS

Your Questions Answered 24/7/365!

Have Enrollment Questions? Meet Bot’s Name!

Meet Bot’s Name, our Enrollment Management chatbot!


EMAIL TEXT or SHARE on SOCIAL MEDIA 


We are excited to share our new Chatbot, Bot’s Name (link to your financial aid page, with “/#bot” at the end of the URL so that the bot opens automatically) that will help our students and parents get answers to their Enrollment Management questions 24/7/365. 


Bot’s Name will be able to answer hundreds of questions like, how do I apply for financial aid?  How do I apply for Admissions?  When do classes start?  Or, how do I know if my bill is paid?


You will now see this Chatbot located on our Enrollment webpages! Please reach out if you have any questions. 



All the best,

Enrollment Services



Chatbot Student/Parent Announcement- Live Chat


SHARE on SOCIAL MEDIA, your STUDENT PORTAL or SCHOOL WEBPAGES


Visit the Financial Homepage to meet Bot’s Name (link to your financial aid page, with “/#bot” at the end of the URL so that the bot opens automatically,) School Name’s new virtual Chatbot. 


Bot’s Name leverages artificial intelligence and is available to answer your Financial Aid questions 24/7/365. 


If Bot’s Name can’t answer your question, you will be connected to chat with a human who can help you during designated hours. 


Keep an eye out for Bot’s Name’s chat icon in the bottom right-hand corner of our Financial Aid webpages!