What is Zoom?

Zoom is a third-party video communications software that is used for video conferences and meetings.

How does Ocelot-Zoom Integration Work?

The Zoom integration enables a live chat agent to start a Zoom call with a live chat participant from within live chat. Once the integration is enabled, simply select the blue Zoom button to create the Zoom call and send the details a live chat participant.

For information on how on the Zoom integration, review the Integrating Zoom for Live Chat article.