What is Zoom?
Zoom is a third-party video communications software that is used for video conferences and meetings.
How does Ocelot-Zoom Integration Work?
The Zoom integration enables a live chat agent to start a Zoom call with a live chat participant from within live chat. Once the integration is enabled, simply select the blue Zoom button to create the Zoom call and send the details a live chat participant.
For information on how on the Zoom integration, review the Integrating Zoom for Live Chat article.
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