During the implementation process, Ocelot requests an avatar and a logo from your institution.
The logo can be sent to support@ocelotbot.com
File requirements:
- 20 MB limit
- Allowed types: png gif jpg jpeg
- Images larger than 1024x1024 pixels will be resized
The logo is used in your GetAnswers/video portal.
Note: If we have requested an avatar for the chatbot the graphic is used in your chatbot callout bubble on your webpage. File requirements:File Size:Maximum of 20 MB (smaller sizes preferred).
Allowed File Types: JPEGImage Dimensions:
Standard Size: 512x512 pixels.
Minimum Size: 300x300 pixels. (assumption)
Larger Size: Up to 1024x1024 pixelsBackground:
Preferred: Image should be on a solid white background, not transparent, if you prefer a white background.White Space and Margins:
White Space: Include at least a 10-20% margin of clear space around the logo to prevent cropping and ensure visibility in different formats.Padding: Ensure there is adequate padding so no part of the logo touches the edges of the image.
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