Video Portal (Get Answers) Logo Requirements

Modified on Tue, 26 Nov at 10:18 AM

Ocelot Logo


Video Portal Logo Requirements 


During the implementation process, Ocelot requests an avatar and a logo from your institution. 


The logo can be sent to [email protected]   


File requirements:

  • 20 MB limit
  • Allowed types: png gif jpg jpeg
  • Images larger than 1024x1024 pixels will be resized

The logo is used in your GetAnswers/video portal.


Note: If we have requested an avatar for the chatbot the graphic is used in your chatbot callout bubble on your webpage.

File requirements:

File Size:
 Maximum of 20 MB (smaller sizes preferred).
Allowed File Types: JPEG

Image Dimensions:
Standard Size: 512x512 pixels.
Minimum Size: 300x300 pixels. (assumption)
Larger Size: Up to 1024x1024 pixels

Background:
Preferred: Image should be on a solid white background, not transparent, if you prefer a white background.

White Space and Margins:
White Space: Include at least a 10-20% margin of clear space around the logo to prevent cropping and ensure visibility in different formats.
Padding: Ensure there is adequate padding so no part of the logo touches the edges of the image.





Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article