Virtual Assistant Communication Toolkit
Ocelot can help you reach students, parents, and staff with clear, concise messages. Use these email and announcement templates to promote your Virtual Assistant to your students, parents, and staff.
The templates are designed to be copied and pasted for your use after you’ve tailored the text to your needs.
Orange text should be reviewed and customized for your school and your students.
Blue text indicates suggested links to encourage students to dig deeper or connect with resources and may need to be modified with your GetAnswers portal URL.
Directory
- Virtual Assistant Introduction for Students- Financial Aid
- Virtual Assistant Introduction for Parents- Financial Aid
- Virtual Assistant Introduction for Staff- Financial Aid
- Virtual Assistant Student/Parent Announcement- Financial Aid
- Virtual Assistant Introduction for Students- Enrollment Management
- Virtual Assistant Introduction for Parents- Enrollment Management
- Virtual Assistant Student/Parent Announcement- Live Assistant
Virtual Assistant Introduction for Students- Financial Aid
SUBJECT LINE IDEAS
Your Questions Answered 24/7/365!
Have Financial Aid Questions? Meet Virtual Assistant's Name!
Meet Virtual Assistant's Name, our Financial Aid virtual assistant!
EMAIL TEXT or SHARE on SOCIAL MEDIA
Do you have questions like, how do I apply for financial aid? How do I complete the FAFSA? What is Federal Work-Study? Or, how do I pay back my student loans?
We have hundreds of questions that can be answered online 24/7/365 by our virtual assistant, Virtual Assistant's name (link to your financial aid page, with “/#bot” at the end of the URL so that the virtual assistant opens automatically)!
All the best,
Financial Aid
Virtual Assistant Introduction for Parents- Financial Aid
SUBJECT LINE IDEAS
Your Questions Answered 24/7/365!
Have Financial Aid Questions? Meet Virtual Assistant’s Name!
Meet Virtual Assistant's Name, our Financial Aid virtual assistant!
EMAIL TEXT or SHARE on SOCIAL MEDIA
Do you have questions regarding your child’s Financial Aid? Does your child have questions like, how do I apply for financial aid? How do I complete the FAFSA? What is Federal Work-Study? Or, how do I pay back my student loans?
We have hundreds of questions that can be answered online 24/7/365 by our virtual assistant, Virtual Assistant's (link to your financial aid page, with “/#bot” at the end of the URL so that the virtual assistant opens automatically)!
All the best,
Financial Aid
Virtual Assistant Introduction for Staff- Financial Aid
SUBJECT LINE IDEAS
Your Questions Answered 24/7/365!
Have Financial Aid Questions? Meet Virtual Assistant's Name!
Meet Virtual Assistant's Name, our Financial Aid virtual assistant!
EMAIL TEXT or SHARE on SOCIAL MEDIA
We are excited to share our new Virtual Assistant, Virtual Assistant's Name (link to your financial aid page, with “/#bot” at the end of the URL so that the virtual Assistant opens automatically) that will help our students and parents get answers to their Financial Aid questions 24/7/365.
Virtual Assistant's Name will be able to answer hundreds of questions like, how do I apply for financial aid? How do I complete the FAFSA? What is Federal Work-Study? Or, how do I pay back my student loans?
You will now see this Virtual Assistant located on our Financial Aid webpages! Please reach out if you have any questions.
All the best,
Financial Aid
Virtual Assistant Student/Parent Announcement- Financial Aid
SHARE on SOCIAL MEDIA, your STUDENT PORTAL or SCHOOL WEBPAGES
Visit the Financial Homepage to meet Virtual Assistant's Name (link to your financial aid page, with “/#bot” at the end of the URL so that the virtual Assistant opens automatically,) School Name’s new virtual assistant.
Virtual Assistant's Name leverages artificial intelligence and is available to answer your Financial Aid questions 24/7/365.
If Virtual Assistant's Name can’t answer your question, you will have the option to provide your contact information so someone from our Financial Aid team will be able to get back to you!
Keep an eye out for Virtual Assistant's Name’s icon in the bottom right hand corner of our Financial Aid webpages!
Virtual Assistant Introduction for Students- Enrollment Management
SUBJECT LINE IDEAS
Your Questions Answered 24/7/365!
Have Enrollment Questions? Meet Virtual Assistant's Name!
Meet Virtual Assistant's Name, our Enrollment Management Virtual Assistant!
EMAIL TEXT or SHARE on SOCIAL MEDIA
Do you have questions like, how do I apply for financial aid? How do I apply for Admission? When do classes start? Or, how can I see if my bill is paid?
We have hundreds of questions related to: Financial Aid, Student Accounts, Advising, Registrar and Admissions that can be answered online 24/7/365 by our Virtual Assistant, Virtual Assistant's Name (link to one of your embedded webpages, with “/#bot” at the end of the URL so that the virtual assistant opens automatically)!
All the best,
Enrollment Services
Virtual Assistant Introduction for Parents- Enrollment Management
SUBJECT LINE IDEAS
Your Questions Answered 24/7/365!
Have Enrollment Questions? Meet Virtual Assistant's Name!
Meet Virtual Assistant's Name, our Enrollment Management Virtual Assistant!
EMAIL TEXT or SHARE on SOCIAL MEDIA
Do you have questions regarding your child’s enrollment? Does your child have questions like, how do I apply for financial aid? How do I apply for Admission? When do classes start? Or, how can I see if my bill is paid?
We have hundreds of questions related to: Financial Aid, Student Accounts, Advising, Registrar and Admissions that can be answered online 24/7/365 by our virtual assistant, Virtual Assistant's Name (link to one of your embedded webpages, with “/#bot” at the end of the URL so that the virtual assistant opens automatically)!
All the best,
Enrollment Services
Virtual Assistant Introduction for Staff- Enrollment Management
SUBJECT LINE IDEAS
Your Questions Answered 24/7/365!
Have Enrollment Questions? Meet Virtual Assistant's Name!
Meet Virtual Assistant's Name, our Enrollment Management virtual assistant!
EMAIL TEXT or SHARE on SOCIAL MEDIA
We are excited to share our new Virtual Assistant, Virtual Assistant's Name (link to your financial aid page, with “/#bot” at the end of the URL so that the virtual assistant opens automatically) that will help our students and parents get answers to their Enrollment Management questions 24/7/365.
Virtual Assistant's Name will be able to answer hundreds of questions like, how do I apply for financial aid? How do I apply for Admissions? When do classes start? Or, how do I know if my bill is paid?
You will now see this Virtual Assistant located on our Enrollment webpages! Please reach out if you have any questions.
All the best,
Enrollment Services
Virtual Assistant Student/Parent Announcement- Live Assistant
SHARE on SOCIAL MEDIA, your STUDENT PORTAL or SCHOOL WEBPAGES
Visit the Financial Homepage to meet Virtual Assistant's Name (link to your financial aid page, with “/#bot” at the end of the URL so that the virtual assistant opens automatically,) School Name’s new virtual assistant.
Virtual Assistant's Name leverages artificial intelligence and is available to answer your Financial Aid questions 24/7/365.
If Virtual Assistant's Name can’t answer your question, you will be connected to chat with a human who can help you during designated hours.
Keep an eye out for Virtual Assistant's Name’s icon in the bottom right-hand corner of our Financial Aid webpages!
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