Idea: What is an actionable item you want the student to follow through on? Questions should be asked with a Yes/No intent from the student.


Examples:


General:


Are you planning on going to the 'X' event? OR Will we be seeing you at the 'X' event?

Yes Response:

    Great! We can't wait to see you there! Stop by our booth located 'X'

No Response

    We're sorry to hear that! Please join us at our next event 'date'. 



Admissions:

Are you planning on attending Orientation July 23rd - 25th?

Yes Response

Don’t forget to register at 'website'

No Response

Escalate to Needs Attention to find out why


We saw that you stopped by our booth at 'X High School'? Would you like me to put you in touch with an Admissions Counselor?

Yes Response

    We will have someone reach out to you shortly.

No Response

    Thank you for responding. Please reach out if your interest has changed. 


Registrar’s Office:

We noticed that you haven’t enrolled for Fall 2023. Are you planning on attending? 

Yes Response

    Priority enrollment closes 'X' date. Enroll now at 'website'

No Response

    Escalate to Needs Attention to find out why.


We are in need of your immunization records. Can you drop them off or mail them to the Registrar’s Office?

Yes Response

    Thank you! They can be dropped off or mailed to ‘mailing’ address.

No Response

    If you are unable to submit your immunization records then ‘X’ will happen.


Financial Aid:

You received the ‘X’ scholarship last year but have not reapplied for this next academic year. Are you planning on reapplying for the ‘X’ scholarship?

Yes Response

    Great! Here is a link to the application - ‘website’.

No Response

    Thank you for your response! If you change your mind, here is the link to the application - ‘website’


Have other ideas for us to include! Please submit a Freshdesk ticket or let your Client Success Manager know.