Post-Launch Monitoring

Chatbot Analytics
This section of the user guide is focused on chatbot analytics. To help you navigate the article we have broken it down into the following secti...
Thu, 25 Jan, 2024 at 12:04 PM
User Feedback Analytics
This section of the user guide is focused on knowledge base analytics. To help you navigate the article we have broken it down into the following section...
Mon, 20 Nov, 2023 at 11:22 AM
Knowledge Base Analytics
This section of the user guide is focused on knowledge base analytics. To help you navigate the article we have broken it down into the following secti...
Tue, 19 Sep, 2023 at 11:44 AM
Chatbot Transcripts & Interactions
This section of the user guide is focused on chatbot transcripts and interactions. To help you navigate the article we have broken it down into th...
Tue, 24 Oct, 2023 at 8:18 AM
Post-Launch: Monitoring the Bot
The purpose of this article is to explore some best practices for monitoring and improving chatbot performance and responding to user feedback. To h...
Mon, 20 Nov, 2023 at 11:26 AM
Using Your Multilingual Chatbot
The Ocelot Chatbot currently supports three languages other than English; Spanish, Chinese (Simplified), and Vietnamese. This section of the user...
Tue, 19 Sep, 2023 at 12:13 PM
Explore Bar Links and Videos
Chatbot responses are supplemented by additional information in the Explore Bar. These supplemental items can be suggestions for other chatbot question...
Tue, 19 Sep, 2023 at 12:22 PM
Post Launch Monitoring FAQs
This section of the user guide is focused on FAQs related to post-launch monitoring of the chatbot. To help you navigate the article we have broken it dow...
Fri, 23 Feb, 2024 at 1:03 PM