Chatbot responses are supplemented by additional information in the Explore Bar. These supplemental items can be suggestions of other chatbot questions, videos or links.
These three items that display in the Explore bar are not editable.
Suggestions
Suggestions display additional questions from the chatbot's knowledgebase that may provide helpful answers.
Videos
Suggested videos are pulled from Ocelot's video portal.
Links
The Suggested Links are based upon AI keywords and display the top 4 matches from the school's matching web pages. Web pages are pulled from spiders. Learn more about spiders in the How does the chatbot know what links to present to a user article.
