Knowledge Base Analytics
Analytics are available on all knowledge base questions (both general library and custom questions). The analytics can be viewed on the Edit or View modal of a question in the General Library, Custom Questions, or Awaiting Review pages of the admin portal.
Ability to view explore bar suggestions/links when viewing Chatbot>Interactions
On the Chatbot>Interactions page, any Explore Feature suggestions, videos, and links displayed to the chatbot user will be shown below the interaction.