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Two Factor Authentication is a requirement to access Ocelot's admin portal for any client who has not enabled admin SSO. 

If you do not have an account set up, please contact your Permissions Manager to have an account created for you. 

Once Ocelot has set up your account, you will receive an email from noreply@ocelotbot.com.

  1. Select the link in the email notification to set up your password and Two-Factor Authentication. 
  2. Create your password and select the Save and log in button 
  3. Set up Two-Factor Authentication. There are three Two-Factor Authentication (2FA) methods available: 
    • SMS (text message)
    • Authenticator App
    • Email
    • SMS (text message)

      1. Select the Enroll SMS (text message) button.
      2. Enter your mobile phone number and select the Send verification code to this number button.
      3. Enter the verification code sent to your mobile phone number and select the Validate verification code button.
      4. Select the Enable SMS(text) messages two-factor authentication button.
    • Authenticator App

      1. Select Enroll Authenticator App button
      2. Scan the QR code or enter the code into your authenticator app and complete the apps set up process (such as Duo or Google Authenticator).
        Note: There are authenticator extensions available that work with Chrome, Firefox, and Edge (such as authenticator.cc). 

      3. Enter the 6-digit code into the one-time passcode field and select the Enable Authenticator App two-factor authentication button.
    • Email

      1. Select the Enable Email two-factor authentication button.
  4. Once you have set up two-factor authentication, select the Return to Product Admin button. 

    Note: Two-Factor Authentication settings can be changed anytime on the Edit Profile tab.