Staging libraries allow clients to create and test chatbot content prior to the content being live. This feature is especially useful for clients who are rolling out multiple departments or offices across campus and have different timelines for each department's rollout.


The staging feature allows users to differentiate between live content libraries and libraries still in testing and development. By designating specific libraries to be categorized as "Staged," that content will continue to be editable and testable until the client determines the content is ready to go live. Clients may have some libraries available in the live chatbot while simultaneously continuing to build out and test other content libraries in staging. 

In order to test staging library content, you must first engage with the chatbot by asking it a question from your admin. Once you have engaged the chatbot, a toggle will appear that can be toggled on to include staging library content when testing.