Virtual Assistant User Videos

Modified on Tue, 29 Oct at 11:20 AM


Virtual Assistant User Videos


Ocelot has created videos to help you implement and use the virtual assistant. Check out the videos below to help you through the implementation process:



Virtual Assistant Users

Virtual Assistant: Getting Started


Virtual Assistant: Complete Your Variables


Virtual Assistant: Custom Variables


Virtual Assistant: Complete the Question Templates


Virtual Assistant: Question Response Overview



Virtual Assistant: Creating or Editing a Knowledge Base Question


Using variables in a response


Hyperlinking within a response


Using the Content Generator


Introduction to Clarifying Questions


Creating Clarifying Questions

Adding Clarifying Questions to a Knowledge Base Question

Customizing the virtual assistant knowledge base

Virtual Assistant: Test Your Virtual Assistant


Virtual Assistant: Test your Virtual Assistant in Staging

Virtual Assistant: Analytics, Transcripts, and Interactions


Virtual Assistant: Monitoring the Virtual Assistant


Administrative-Level User Videos


Virtual Assistant: Administrative-Level User Settings



Behavior Settings: Inquiry Form



Web Knowledge Source


Creating a Web Knowledge Source



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