Ocelot has created videos to help you implement and use the virtual assistant. Check out the videos below to help you through the implementation process:
- Virtual Assistant Users
- Virtual Assistant: Getting Started
- Virtual Assistant: Complete Your Variables
- Virtual Assistant: Custom Variables
- Virtual Assistant: Complete the Question Templates
- Virtual Assistant: Question Response Overview
- Virtual Assistant: Creating or Editing a Knowledge Base Question
- Using variables in a response
- Hyperlinking within a response
- Using the Content Generator
- Introduction to Clarifying Questions
- Creating Clarifying Questions
- Adding Clarifying Questions to a Knowledge Base Question
- Customizing the virtual assistant knowledge base
- Virtual Assistant: Test Your Virtual Assistant
- Virtual Assistant: Test your Virtual Assistant in Staging
- Virtual Assistant: Analytics, Transcripts, and Interactions
- Virtual Assistant: Monitoring the Virtual Assistant
- Administrative-Level User Videos
- Web Knowledge Sources
Virtual Assistant Users
Virtual Assistant: Getting Started
Virtual Assistant: Complete Your Variables
Virtual Assistant: Custom Variables
Virtual Assistant: Complete the Question Templates
Virtual Assistant: Question Response Overview
Virtual Assistant: Creating or Editing a Knowledge Base Question
Virtual Assistant: Creating or Editing a Knowledge Base Question
Using variables in a response
Using variables in a response
Hyperlinking within a response
Hyperlinking within a response
Using the Content Generator
Introduction to Clarifying Questions
Introduction to Clarifying Questions
Creating Clarifying Questions
Adding Clarifying Questions to a Knowledge Base Question
Customizing the virtual assistant knowledge base
Adding Clarifying Questions to a Knowledge Base Question
Customizing the virtual assistant knowledge base
Customizing the virtual assistant knowledge base
Virtual Assistant: Test Your Virtual Assistant
Virtual Assistant: Test your Virtual Assistant in Staging
Virtual Assistant: Analytics, Transcripts, and Interactions
Virtual Assistant: Monitoring the Virtual Assistant
Administrative-Level User Videos
Virtual Assistant: Administrative-Level User Settings
Behavior Settings: Inquiry Form
Web Knowledge Source
Creating a Web Knowledge Source
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