Ocelot has created videos to help you implement and use the chatbot. Check out the videos below to help you through the implementation process:

Chatbot Users

Chatbot: Getting Started

Chatbot: Complete Your Variables

Chatbot: Custom Variables

Chatbot: Complete the Question Templates

Chatbot: Question Response Overview

Chatbot: Creating or Editing a Knowledge Base Question

Using variables in a response

Hyperlinking within a response

Using the Content Generator

Introduction to Clarifying Questions

Creating Clarifying Questions

Adding Clarifying Questions to a Knowledge Base Question

Customizing the chatbot knowledge base

Chatbot: Test Your Bot

Chatbot: Test your Bot in Staging

Chatbot: Analytics, Transcripts, and Interactions

Chatbot: Monitoring the Bot

Administrative-Level User Videos

Chatbot: Administrative-Level User Settings

Behavior Settings: Inquiry Form


Creating a Spider