Ocelot has created videos to help you implement and use the chatbot. Check out the videos below to help you through the implementation process:

• Chatbot Users
  • Chatbot: Getting Started
  • Chatbot: Complete Your Variables
  • Chatbot: Custom Variables
  • Chatbot: Complete the Question Templates
  • Chatbot: Question Response Overview
  • Chatbot: Creating or Editing a Knowledge Base Question
  • Using variables in a response
  • Hyperlinking within a response
  • Using the Content Generator
  • Introduction to Clarifying Questions
  • Creating Clarifying Questions
  • Adding Clarifying Questions to a Knowledge Base Question
  • Customizing the chatbot knowledge base
  • Chatbot: Test Your Bot
  • Chatbot: Test your Bot in Staging
  • Chatbot: Analytics, Transcripts, and Interactions
  • Chatbot: Monitoring the Bot
• Administrative-Level User Videos
  • Chatbot: Administrative-Level User Settings
  • Behavior Settings: Inquiry Form
• Spiders
  • Creating a Spider

Chatbot Users

Chatbot: Getting Started

Chatbot: Complete Your Variables

Chatbot: Custom Variables

Chatbot: Complete the Question Templates

Chatbot: Question Response Overview

Chatbot: Creating or Editing a Knowledge Base Question

Using variables in a response

Hyperlinking within a response

Using the Content Generator

Introduction to Clarifying Questions

Creating Clarifying Questions

Adding Clarifying Questions to a Knowledge Base Question

Customizing the chatbot knowledge base

Chatbot: Test Your Bot

Chatbot: Test your Bot in Staging

Administrative-Level User Videos

Chatbot: Administrative-Level User Settings

Behavior Settings: Inquiry Form

Spiders

Creating a Spider