Ocelot has created videos to help you implement and use the chatbot. Check out the videos below to help you through the implementation process:



Chatbot Users

Chatbot: Getting Started


Chatbot: Complete Your Variables


Chatbot: Custom Variables


Chatbot: Complete the Question Templates


Chatbot: Question Response Overview



Chatbot: Creating or Editing a Knowledge Base Question


Using variables in a response


Hyperlinking within a response


Using the Content Generator


Introduction to Clarifying Questions


Creating Clarifying Questions

Adding Clarifying Questions to a Knowledge Base Question

Customizing the chatbot knowledge base

Chatbot: Test Your Bot


Chatbot: Test your Bot in Staging

Chatbot: Analytics, Transcripts, and Interactions


Chatbot: Monitoring the Bot


Administrative-Level User Videos


Chatbot: Administrative-Level User Settings



Behavior Settings: Inquiry Form



Spiders


Creating a Spider