Editing the Knowledge Base

Complete Question Templates
This section of the user guide is focused on completing your question templates. To help you navigate the article we have broken it down into the ...
Fri, 15 Mar, 2024 at 5:17 AM
Creating and Editing a Knowledge Base Question
As you are customizing your bot, you will need to create new or edit existing questions. The first step when determining if you need to create a ...
Fri, 15 Mar, 2024 at 5:16 AM
Creating a Knowledge Base Response
This section of the user guide is focused on understanding how to generate and create knowledge base responses. To help you navigate the article we hav...
Fri, 22 Mar, 2024 at 12:21 PM
Creating Clarifying Questions
This section of the user guide is focused on creating clarifying questions. To help you navigate the article we have broken it down into the following ...
Fri, 5 Jan, 2024 at 12:48 PM
Adding Clarifying Questions to a Knowledge Base Question
Getting Started Prior to adding clarifying questions to a knowledge base questions, review the Creating Clarifying Questions article for the founda...
Fri, 15 Mar, 2024 at 5:17 AM
Content Locking
This section of the user guide is focused on locking knowledge base questions. To help you navigate the article we have broken it down into the followi...
Wed, 4 Oct, 2023 at 6:48 AM
Editing the Knowledge Base FAQs
This section of the user guide is focused on FAQs related to editing the knowledge base. To help you navigate the article we have broken it down into t...
Tue, 12 Mar, 2024 at 10:34 AM
Editing the Knowledge Base Best Practices
Each chatbot library comes preloaded with hundreds of questions and responses, so your bot can start helping users immediately upon launching. However,...
Mon, 18 Sep, 2023 at 11:55 AM
Content Generator Best Practices
Ocelot's ChatGPT-powered content generator tool allows clients to create, edit, and update chatbot question responses faster and more efficiently, ...
Mon, 18 Sep, 2023 at 11:58 AM
Clarifying Questions Best Practices
The purpose of this article is to help you understand and work with clarifying questions effectively. To help you navigate the article we have broken it d...
Mon, 18 Sep, 2023 at 12:02 PM