Explore Bar Links and Videos

Modified on Tue, 26 Nov at 8:30 AM


Explore Bar Links and Videos


Virtual Assistant responses are supplemented by additional information in the Explore Bar. These supplemental items can be suggestions for other virtual assistant questions, videos, or links. 


The Explore Bar provides additional content in the following three categories:


Note: The content within these three sections can not edited/configured.



Suggestions

Suggestions display additional questions from the virtual assistant's knowledge base that may provide helpful answers.



Videos

Suggested videos are pulled from Ocelot's video portal.

Links 

The suggested links are based upon AI keywords and display the top matches from the school's matching web pages.  Web pages are pulled from web knowledge sources. 

Note: In that documents uploaded as PDF Document Knowledge Sources are private documents, they will not appear under Links in the Explore Bar. 

If it is the intention to make the document accessible under Links, the document should be incorporated on a web page and the URL included in a web knowledge source. 

Only web pages pulled from web knowledge sources will appear under Links. 


Learn more about web knowledge sources in the Knowledge Source FAQs article.



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