Congratulations on utilizing the Live Chat platform! Follow this checklist and guide to ensure a smooth and effective process. You’ll be chatting with your student community before you know it.

A complete online training on the Live Chat platform is available at

  • New users will need to create a new separate account to log in to this distinct system.


Navigating the Admin


Getting Started as a Live Chat Agent


Chatting with your community


Have questions, check out the Contacting Live Chat Support article for more information.