Congratulations on utilizing the Live Chat platform! Follow this checklist and guide to ensure a smooth and effective process. You’ll be chatting with your student community before you know it.


A complete online training on the Live Chat platform is available at livechat.get-counseling.com.

 

Navigating the Admin

 

Getting Started as a Live Chat Agent

 

Chatting with your community

 

Have questions, check out the Contacting Live Chat Support article for more information.