Live Chat: Getting Started

Modified on Fri, 3 May at 9:03 AM

Congratulations on utilizing the Ocelot Live Chat platform! Follow this checklist and guide to ensure a smooth and effective process. You’ll be chatting with your student community before you know it.


Watch the Live Chat User Videos for a complete walkthrough on how to use the Live Assistant (Live Chat) platform.


We also provide Ocelot Live Training Webinars designed to engage, empower, and support both new and existing users.

 

Navigating the Admin

 

Getting Started as a Live Chat Agent

 

Chatting with your community

 

Have questions, check out the Ocelot Support article for more information.



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