New client permissions are broken out by product. New users must be requested through the school's Permissions Manager. The form can be found on the Permissions page. Once a new user account has been created, the Permissions Manager at the school can update the user's access.
Note: It is not required for the Permissions Manager to have "Administrator" access to features. The Permissions Manager may have the "Standard" or "Limited" role(s) and still be a Permissions Manager. The Permissions Manager role only provides access to the Permissions page.
For step-by-step instructions on how to update a users permissions, review the Adjusting User Permission Settings article.
Live Chat Permissions
Quotas & Account