Setup

Setting Up your Admin Portal Account
Two Factor Authentication is a requirement to access Ocelot's admin portal for any client who has not enabled admin SSO.  If you do not have an ac...
Wed, 10 May, 2023 at 2:21 PM
Logging Into the Admin Portal
This section of the user guide is logging into the admin portal for non-SSO customers.  Note: If you use SSO to log in to the admin portal, you will n...
Thu, 11 May, 2023 at 7:12 AM
Resetting Your Password
Resetting Your Password Use if you forgot your password or if a password was never set up. Go to admin.ocelotbot.com Click Reset your passwo...
Fri, 30 Apr, 2021 at 7:21 AM
Enabling Notifications and Alerts
This section of the user guide is focused on enabling notifications and alerts. To help you navigate the article we have broken it down into the following s...
Wed, 17 Jan, 2024 at 6:32 AM
User Roles & Permissions
New client permissions are broken out by product. New users must be requested through the school's Permissions Manager. The form can be found on th...
Fri, 23 Feb, 2024 at 7:06 AM
Adjusting User Permission Settings
Permissions Managers have the ability to request new user access and adjust user permissions. This section of the user guide focuses on the ab...
Fri, 3 Nov, 2023 at 5:53 AM
Adding Live Chat or Texting Permissions after you go live
After you have gone live with a new product, you can add/adjust permissions for any existing user.  On the Permissions page, select the tab for the...
Mon, 12 Jun, 2023 at 2:51 PM
Ocelot Training Platform
To assist clients in training/implementing the Ocelot products, we have created a training platform.  There are 3 training platforms available for ...
Mon, 12 Jun, 2023 at 2:40 PM
Permissions Manager User Video
Ocelot has created videos to help you as a Permissions Manager. Check out the videos below to help you understand the Permissions Manager responsibilit...
Wed, 28 Feb, 2024 at 2:09 PM
Content Security Policy (CSP)
Schools may have a Content Security Policy (CSP) to ensure the content they display on their webpages is authorized.  Schools will need to involve the...
Mon, 12 Jun, 2023 at 2:44 PM