If you're ready to use Texting but do not yet see it as an option in your admin's navigation pane, contact your Client Success Manager or open a ticket to request it to be activated.
Once the Texting platform has been turned on, Permissions Managers can assign Texting permissions for any existing agent(s).
See our Ocelot User Roles & Permissions for more information on setting the proper permissions role for your Texting agent(s).