June 9th, 2022: Inquiry Form

Modified on Thu, 9 Jun, 2022 at 10:18 AM


Inquiry Form

The Inquiry Form tool delivers the ability for clients to collect information about users interacting with their bot in order to capture more high-quality leads to increase enrollment or to collect user information for Live Chat First functionality. The tool is available in the Client Admin providing clients the ability to self-serve. When the Inquiry Form is enabled and configured, the chatbot presents selected questions as soon as the chatbot is opened in order to collect information about users.

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