Campaigns
Campaigns Automatic Archiving
In the general settings of a Campaign, Campaign - Administrative and Campaign - Standard users can define the number of days after the campaign launches in which the campaign will automatically be archived.
Chatbot
Inquiry Form Webhook
This webhook can be used to allow external systems, through an open API, to collect the results of the Inquiry Form.
Chatbot>Analytics "Knowledgebase size" - indicate # of "GL overrides" and true custom questions
In the Client Admin, Chatbot Knowledgebase Analytics > Knowledgebase Size now offers more insight into the number of custom questions a client has in their knowledge base. Instead of one analytic for all custom questions, it now specifies the number of General Library overrides and the number of true custom questions.