October 21, 2022: Chatbot Enhancements

Modified on Fri, 28 Oct, 2022 at 7:35 AM

Chatbot


Library and Categories Exposed for Client Use/Editing 

The libraries and categories that are assigned to each individual question in the knowledge base are now viewable and editable by Standard and Administrative chatbot users so that clients can better understand and control how their content is organized. 


A detailed walk-through of this enhancement can be found at Viewing/editing knowledge base libraries and categories.

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