Texting
Include fields from the contact list in conversation details
Conversation details in the Inbox, Campaigns>Activity, and Texting Transcripts now include a “Contact Information” field which consists of all of the attributes that we know about a contact based on the contact list that was used in the most recently launched campaign. The Client Name field in conversation details was also renamed to Contact Name. When a texting agent accesses a conversation in their inbox, the conversation details panel includes all of the attributes we know about the contact.
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