Ocelot SMS Interactions and Chatbot IDK Forms appear in Slate on the Dashboard and Timeline tabs.


On the Dashboard tab, SMS Interactions and Chatbot IDK forms appear under the Interactions section.


On the Timeline tab, SMS Interactions and Chatbot IDK forms appear under the monthly graph.



Click on SMS Message to view the inbound or outbound interaction.



Click Chatbot Interaction to view a Chatbot IDK Intake Form.


 

The entire Chatbot conversation will show in the Private Comments section, including the IDK intake form at the bottom.