April 21, 2023: Chatbot and Texting Enhancements

Modified on Fri, 21 Apr, 2023 at 2:28 PM

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Chatbot


New Response Type category of "Integrated" on the Chatbot Analytics page

The Integrated category represents responses where the chatbot user successfully authenticated and was presented with a personalized response.


Texting


Ability to create a texting campaign using a reusable number already in use

This feature allows you the ability to use a reusable phone number in a campaign that is already in use in a different campaign.  Additionally, multiple campaigns can be scheduled at once using the same phone number that students are, or will become familiar with.

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