March 8, 2024: Chatbot and Live Chat Enhancements and Bugs

Modified on Wed, 24 Apr at 10:19 AM

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*Includes all enhancements and bug fixes released from 2/26/2024 - 3/8/2024. 


Chatbot


Enhancements

  • Updated Contact Form wording to encourage students to include their full name.
  • Updated Contact Form wording of the Student ID question with an example.
  • Added functionality for the Content Generator tool to allow restriction to spider usage only.
  • In the Spider Wizard, added the display of excluded URLs in quick scan results.
  • In the Spider Wizard, added the display of excluded URLs in the “Review Exclusion” section if they were excluded due to “Keyword Exclusion”.
  • Resolved an accessibility issue that impacted keyboard focus.


Live Chat


Enhancements

  • Changed formatting of the Connect to Live Agent prompt to bold for emphasis.







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