Release Notes
Texting Hide the “Time to Deliver” and associated verbiage from the Active Campaign Analytics The “Time to Deliver” statistic was removed from the Ac...
Thu, 8 Sep, 2022 at 10:38 AM
Texting Reference name from existing contact for 1:1 Texts 1:1 Texts now display the Contact Name, if the contact was included in a previously lau...
Thu, 25 Aug, 2022 at 9:29 AM
Texting Include fields from the contact list in conversation details Conversation details in the Inbox, Campaigns>Activity, and Texting Transcr...
Thu, 4 Aug, 2022 at 6:33 AM
Texting (Campaigns) 1:1 Transcript Conversation Details Includes Reusable “From” Phone Number 1:1 transcript conversation details now include the ...
Wed, 27 Jul, 2022 at 9:13 AM
Texting (Campaigns) 1:1 Texting 1:1 Texting allows clients to send a text to a single phone number without creating and launching a campaign. Addi...
Mon, 11 Jul, 2022 at 7:43 PM
Campaigns Campaigns Automatic Archiving In the general settings of a Campaign, Campaign - Administrative and Campaign - Standard users can define th...
Thu, 30 Jun, 2022 at 3:29 PM
Live Chat Update Read Column on Live Chat Transcripts pages The Read column now always displays instead of having to hover over it to display it. ...
Thu, 23 Jun, 2022 at 6:17 AM
Inquiry Form The Inquiry Form tool delivers the ability for clients to collect information about users interacting with their bot in order to capture ...
Thu, 9 Jun, 2022 at 7:18 AM
New Permissions Schema All Ocelot clients now have the flexibility to assign roles, office, and library access by user, so that clients can dictate...
Tue, 10 May, 2022 at 3:38 PM
“Sticky” Chatbot Transcripts Read Column (NEW) Chatbot Transcripts “read” column is now consistently visible like the other columns. The column header...
Tue, 19 Apr, 2022 at 2:03 PM