Live Chat Authentication can be enabled for Parent/Child bots.


The first step for Live Chat Authentication is adding an authentication provider. Authentication providers must be enabled in each individual bot (parent bot and all applicable child bots). Instructions for how to add an Authentication Provider can be found in the Adding an Authentication Provider article.


Once Authentication Providers have been enabled, Live Chat Authentication can then be enabled in each individual bot (parent bot and all applicable child bots). Instructions for enabling Live Chat Authentication can be found in the Live Chat Authentication article.